Privacy Policy

Effective date: 01 January 2026

This Privacy Policy explains how Clearight (Pty) Ltd (Registration No: 2001/016615/07), trading as Advanced Customs Solutions (“we”, “us”, “our”), collects, uses, stores and protects personal information when you use our website(s) and services.

This policy applies to:

www.clearight.co.za

www.advancedcustomssolutions.co.za

We are committed to handling personal information responsibly and in a manner consistent with applicable South African privacy laws, including the Protection of Personal Information Act, 2013 (“POPIA”).

1. What information we collect

We may collect personal information that you provide to us directly, including:

Name and surname
Company name
Email address
Telephone number

Any information you submit via our contact forms, emails, or enquiries

We may also collect limited technical information automatically when you visit our website, such as:

IP address (or part of it)

Browser type and device information

Pages visited and time spent on the site

Referring website or source

2. How we use your information

We use your information to:

Respond to enquiries and requests

Provide information about our products and services

Improve our website and user experience

Maintain website security and prevent fraud/abuse

Comply with legal and regulatory obligations

3. Lawful basis for processing

We process personal information where it is necessary to:

Take steps requested by you (e.g., replying to an enquiry)

Perform or consider a contract with you or your business

Comply with legal obligations

Pursue our legitimate business interests (in a way that does not override your rights)

Where required, with your consent

4. Sharing your information

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our website or business systems (for example: website hosting, email services, analytics, CRM/support tools). These providers are only permitted to use your information to perform services for us and must protect it appropriately.

We may also disclose information if required by law, regulation, or lawful requests from authorities.

5. Data security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure.

However, no website or internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data retention

We keep personal information only for as long as necessary for the purposes set out in this policy, or as required by law and legitimate business needs.

7. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

You can manage cookies through your browser settings. Disabling cookies may affect some site features.

8. Your rights

Subject to applicable law, you may request to:

Access the personal information we hold about you

Correct or update your information

Object to certain processing

Request deletion of your information (where appropriate)

Withdraw consent (where processing is based on consent)

To exercise these rights, contact us using the details below.

9. Contact details

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Clearight (Pty) Ltd (Registration No: 2001/016615/07)
Trading as Advanced Customs Solutions
Email: info@clearight.co.za
Telephone: 011 395 1954
Address: Bonfoi Office park, Block A Ground Floor, 10 Tempelhof South Street, Bonaero Park, Gauteng South Africa

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.